SIP Profile: Set it to Standard SIP ProfileĪfter the phone is created, the Phone Configuration page will show up. Scroll down to the bottom of the page and set the Protocol Specific Information:ĭevice security profile: Set it to the created profile Set Phone Button Template to Third-party SIP Device(Basic) Set Phone Type to Third-party SIP Device (Basic) and click on Next Select Device > Phone from the top menu then click Add New to begin adding a new Phone. Select User Management > End User from the top menu then click Add New to begin adding a new User.Įnter all details including Digest Credentials It is important to check the Enable Digest Authentication checkbox and click on Save Provide a Name and a Description for this profile, e.g.: "Third-party SIP Device Basic - Digest Authentication". Set the Phone Security Profile Type to Third-party SIP Device (Basic) and click on Next Setup a new Phone Security Profile in order to enable Digest Authentication for SIP devices:Ĭlick on the System menu, open the Security sub-menu and select Phone Security Profile. If a small number of lines are connected to CUCM then a number of UsersĬan be created on the CUCM and VoiceGuide can be set up to Digest Authenticate itself with CUCM to
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The Gateway/Route should be set to the SIP Trunk that was just created previously.Ĭlick the Save icon at the top of the form and then click OK on the pop-up windows to complete. route pattern 2xx will cause all 3-digit calls beginning with “2” to be routed to the SIP Trunk. Select Call Routing > Route/Hunt > Route Pattern then click Add New. In the SIP Information section set the following entries need to be set:ĭestination Address : IP address of VoiceGuide IVR serverĬlick Save button at end of form and then click OK on the pop-up window to complete. If transcoding is required then a Media Resource Group List needs to be selected as well. On the new screen enter Device Name and Description and select the Device Pool (Default is usually fine).Īlso ensure that the Media Termination Point Required option is set. Then click Add New to begin adding a new SIP trunk. In Cisco Unified CM Administration select Device > Trunk from the top menu SIP Trunk is the appropriate approach for allowing multiple simultaneous calls to be routed between Cisco and VoiceGuide.įirst a SIP Trunk must be set up, and then the Route to that SIP Trunk must be configured. Configuring Cisco Call Manager (Cisco Unified CM) connection to VoiceGuide